This paper reports an extension of a commonly used method for Software Process Assessment by incorporating a detailed breakdown and analysis of quality costs. The quality cost assessment is based on evaluating a set of baseline activities and corresponding indicators. The results of a case study indicate that the combination of software process assessment and quality cost measurement provides a good indication of the success of process improvement programs.
CITATION STYLE
Neilson, M. P., & Rout, T. P. (1995). Measuring Process Improvement: Integrating Software Process Assessment With Quality Cost Evaluation (pp. 250–257). https://doi.org/10.1007/978-0-387-34848-3_39
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