Application of analytic hierarchy process to benchmarking of project management performance: an application in the caribbean public sector

Abstract

Benchmarking can be described as the search for the best practices leading to superior performance of an organization. This study demonstrates how analytic hierarchy process (AHP), a multiple attribute decision-making technique, can be used for benchmarking project management practices. The methodology has been applied to benchmark project management practices of Caribbean public sector organizations, organizations in the Indian petroleum sector, and infrastructure sector organizations of Thailand and UK. This study illustrates the effectiveness of a proposed benchmarking model using AHP and suggests measures for effective project management.