CITATION STYLE
Sommerville, I., & Monk, S. (1994). Supporting informality in the software process. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 772 LNCS, pp. 114–118). Springer Verlag. https://doi.org/10.1007/3-540-57739-4_15
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