Consequences of Covid-19 Pandemic on Hospitality Industry: The Nigeria Experience

Abstract

Purpose: The current study explores consequences of Covid-19 pandemic on Nigerian hospitality industry. Research Methodology: The exploratory study reviewed various reports and literature to make insightful inferences. Findings: The consequences of COVID-19 pandemic on Nigeria hospitality industry include strain on the operations and revenue generation of the industry, steep decline in hotel occupancy rates and low customers' turnover in other hospitality facilities, uncontainable job losses, and mass sales of hospitality business facilities. Research Implications: By establishing the consequences of Covid-19 pandemic on Nigeria hospitality industry, this study offers an insight for the government of Nigeria to put in place business safety nets such as relief fund for hospitality business owners, and implementation of national tax relief policy to repositioning the sector for national prosperity. Aside, hospitality scholars are expected to shift their research focus to develop solutions for the industry. In addition, hospitality business owners in Nigeria should explore business innovative strategies to reach out to their prospective customers Originality: This paper contributes to the literature that examined the impacts of Covid-19 crises on the hospitality industry in an emerging country with focus on Nigeria.