Semi-markovian representation of user behavior in software packages

Abstract

Semi-Markov models have been used in the recent past to model user navigation behavior for personalization in the field of Web-based applications. However, research on its application to incorporate personalization in generalized software packages is rare. In this paper, we use a semi-Markov model to dynamically display personalized information in the form of high-utility software functions (states) of a software package to a user. We develop a demo package of ActiveX Servers and Controls as a test-bed.