Blockchain for social good and stakeholder engagement: Evidence from a case study

Abstract

Blockchain is a promising and emerging technology. Despite the number of studies on the subject, several studies require further exploration of the relationship between blockchain and social innovation. Moreover, there is an increasing interest in social entrepreneurship and in how technical solutions may address social or environmental issues. Hence, this work aims at understanding how a venture can apply blockchain technology for social good. The study adopts a qualitative approach based on a case study and builds on stakeholder theory as a theoretical background. The case study under review is a social venture working on Sustainable Development Goal (SDG) number 10. Our findings present four peculiarities of blockchain for social good: (i) reliability, (ii) transparency, (iii) decentralization, and (iv) accessibility. Moreover, the present study develops a framework on blockchain for social good based on the possible stakeholders' involvement. Finally, four challenges related to blockchain for social good are presented and discussed.