Experience of Pediatric Nurses in Parent-Child Isolation Units of COVID-19 Designated Hospitals: A Qualitative Study

Abstract

Background: The omicron pandemic in Shanghai has created unprecedented challenges for pediatric medical institutions, and the work of pediatric nurses has changed rapidly due to the introduction of parent-child treatment. This study aimed to explore the experiences of pediatric nurses in the parent-child isolation unit of COVID-19-designated hospitals and provide a basis for developing feasible interventions as the next step. Methods: Using phenomenological research methods, 12 nurses working in the parent-child isolation unit of Shanghai Children’s Medical Center affiliated with Shanghai Jiao Tong University School of Medicine from April 1, 2022, to June 15, 2022, were selected by purposive sampling. Semi-structured interviews and data analysis were conducted using Colaizzi’s 7-step analysis. Results: Data analysis revealed three major themes and 11 subthemes. The main themes were “risk factors”, “protection factors”, and “resilience strategies”. The sub-themes were “challenge of caring for both adults and children simultaneously”, “lack of adult expertise leads to inadequate coping skills”, “change in the care population increased communication difficulties”, “physical and psychological distress”, “social support”, “social recognition”, “awareness of responsibilities and roles”, “team coming together”, “hunger for knowledge”, “health promotion”, and “psychological adjustment strategies”. Conclusion: Hospital managers should optimize hospital management strategies, pay attention to multi-departmental and multi-disciplinary team cooperation, reduce the burden on pediatric nurses, improve the work and rest environment, mobilize the hospital support system, and maintain nurse’s physical and mental health, establish a warm parent-child isolation unit encourages nurses to listen to the patients’ voices and adopt diversified communication methods, and strengthen the publicity of the nursing profession, improve social support and recognition, and enhance the sense of self-worth and mission.