DEVELOPMENT OF A CONTINUOUS IMPROVEMENT APPROACH IN THE MANAGEMENT OF PRACTICAL PROBLEMS IN LOGISTICS AND TRANSPORT: CASE STUDY IN NUMILOG CONSTANTINE, ALGERIA

Abstract

This article describes the progress made in the development of a continuous improvement approach to managing the practical problems of logistics and transport in the Numilog-Est platform in the Constantine region of Algeria. This approach is built in agreement with those who are directly involved in the activity. Despite the benefits and services offered by these platforms, they are exposed to many types of risks and disruptions. This has a significant impact on its performance and efficiency. As a result, these companies need to manage these risks effectively, which is the goal of our research. These risks were identified from the analysis of the data and information collected on-site during the interview and the survey conducted with the administrators of this platform during our study and processed using the data processing program according to the prioritization series. Thus, it is possible to suggest the right ideas and actions to be taken. As a case study, we took the company Numilog-Est which has three logistics platforms among which those located in the city of Constantine. The latter is a company specializing in logistics and transport. It is the first of its kind in Algeria as a major player in the logistics chain.