A Study of Success and Failure in ERP Implementation: The Case of the Agricultural Products Processing Center

Abstract

As the number of large-scaled Agricultural Products Processing Center (APC) increases, the introduction of the ERP system has been actively promoted in agriculture. Although there are effort to apply the ERP system in agriculture, successful cases of APC are rare because of the limitation of ERP system and lack of user’s awareness. The purpose of the study is to derive success factors of ERP implementation by comparing two cases of APC which adopted ERP system. This study used 11 Critical Success Factor (CSF) to analyze whether two APCs had implemented these factors and to find the importance of CSF before and after ERP adoption. The implications of this study are as follow. The results of this study can minimize trial and error of APC that uses ERP system by sharing success factors. In addition, the government can use these factors as APC target selection index for ERP government business.