Extending the design and engineering methodology for organizations with the generation operationalization and discontinuation organization

Abstract

We propose an extension for the Design and Engineering Methodology for Organizations - DEMO - to support organization and model change dynamics: the ontological model of the generic G.O.D. organization, considered to exist in every organization and being responsible for the Generation, Operationalization and Discontinuation of organization artifacts - e.g., actor role pizza deliverer - as a consequence of the process of handling unexpected exceptions causing dysfunctions in the organization's activity. The G.O.D. organization keeps a thorough trace of all acts regarding the diagnosis of problems (dysfunctions) and the design and operationalization of their respective solutions. Such an historical trace provides useful information to each organizational engineering process (OEP) handling unexpected exceptions. Another benefit is to provide a base for a constantly updated model of organizational reality, useful to guide the general activity of organization agents and to provide up to date information of current organizational reality to each OEP. © 2010 Springer-Verlag.