CITATION STYLE
Satsiou, A., Carle, G., Passani, A., Kontopoulos, E., Diplaris, S., & Mcmillan, D. (2017). An International Workshop on Chatbot Research and Design. 4th International Conference, November 22–24, INSCI 2017 Proceedings, 1(June 2018), 45982. Retrieved from https://link.springer.com/content/pdf/10.1007%2F978-3-319-70284-1.pdf
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