Compassion in digital healthcare

Abstract

The devastating impact of COVID-19 has changed our day-to-day reality in a remarkably short timescale. As we move into the NHS recovery and reset mode, the Royal College of Physicians’ (RCP's) Patient and Carer Network (PCN) has started the process of considering the detailed implications for patient-centred care within a digital healthcare system. Our focus will be to ensure that the emphasis is upon benefits for patients and carers, and that appropriate safeguards are built in to avoid pitfalls, especially for those who are vulnerable or disadvantaged. Digital healthcare represents a cultural change as much as a technical change. Many …