The research approach and methodology used in an interpretive study of a web information system: Contextualizing practice

Abstract

This paper contextualizes the research approach followed in an interpretive Information Systems study that explored the development of a Web information system. The paper provides details of the methodological approach followed in the project, the assumptions used, and the research techniques utilized when conducting a specific interpretive study of IS development. The aim of this paper is to provide a detailed presentation of the range of methods chosen to detail the rigor maintained in the research process associated with interpretive IS research. This paper illustrates how methods that are described as visual methodological techniques can be applied to an Information Systems study. With the presentation of this detail, it is hoped other IS researchers can reflect on their own practices when conducting interpretive research projects in comparison with those chosen for this project. The paper bridges the theoretical background of existing literature to illustrate how the exploration of method and research practice contributes to the examination of a chosen research topic. © 2004 Springer Science + Business Media, Inc.