It hasn't been just since the development of the SHELL Model by Frank Hawkins (1987) that the correlation between cockpit crew performance and the interpersonal relationship of the individual crew members has been recognized for its significance.
CITATION STYLE
Raulf, H. U. (2012). Communication. In Human Factors on the Flight Deck: Safe Piloting Behaviour in Practice (Vol. 9783642317330, pp. 87–112). Springer-Verlag Berlin Heidelberg. https://doi.org/10.1007/978-3-642-31733-0_4
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