Effects of Organizational Culture and Teamwork on Manufacturing Systems’ Performance

Abstract

Macroergonomics contributes to competitiveness of manufacturing systems; however, it seems that macroergonomic practices are scarcely implemented in Mexican manufacturing companies. The objective of this article is to determine the relationships between two macroergonomic elements, Organizational Culture and Teamwork, and manufacturing systems' performance (Manufacturing Processes, Customers, and Organizational Performance). As data collection instrument, we administered the Macro-Ergonomic Compatibility Questionnaire (MCQ) to 188 employees of manufacturing companies located in Ciudad Juárez, Chihuahua. Then, a structural equation model (SEM) was constructed to know and measure direct, indirect, and total effects occurring among latent variables. Findings revealed a good model fit and showed that Organizational Culture and Teamwork have the same direct and positive effects on manufacturing systems' performance. In conclusion, macroergonomic practices of Organizational Culture and Teamwork contribute to improving performance and competitiveness of manufacturing systems.