Using cognitive agents for unstructured knowledge management in a business organization’s integrated information system

Abstract

Management of unstructured knowledge in business organizations, mainly by using integrated information system, is a very important process. This type of knowledge allows supporting decision-making process to a high degree. The aim of this paper is to present using a cognitive agent’s architecture for knowledge management in integrated information system running in business organization. Analysis of the existing works in considered field is presented in the first part of paper; next an unstructured knowledge management process using The Learning Intelligent Distribution Agent architecture has been described. The last part of paper presents the research experiment performed in order to verification developed solution.