Methodology for the implementation of knowledge management systems in the university

Abstract

This paper describes a methodology for the implementation of knowledge management systems in the university context, based on the study and adaptation of the most recognized methodologies in this area, as well as considering the strategic planning and systemic approach, which facilitates the development of technological support systems. The methodology aims to integrate and standardize the different phases and activities required to manage this type of systems in the university, strategically establishing the most important activities and adopting actions for their development, in order to facilitate organizational strengthening, academic, scientific or technological. Its main structure emphasizes a spiral approach that represents the infinite recurrent development between its different phases and activities, and that leads to improvement through an iterative and incremental process, since new plans or activities can be added to achieve the objectives.