Improved Online Security Framework for e-Banking Services in Nigeria: A Real World Perspective

Abstract

Internet technology has given Banks the opportunity to provide customers robust, convenient and flexible banking services including, but not limited to fund transfers, account checking and payment of bills. Despite these huge benefits, e-banking has given rise to so many security concerns arising from countless threats. The rise in security threats against e-banking has caused a decline in the use of online banking and has negatively affected customer confidence in the ability of banks to protect their money and information and are looking up to the banks to fix the problems. This research, Improved Online Security Framework for e-banking services is geared towards developing an improved security framework that solves the issues of authentication, confidentiality, integrity and non-repudiation as it pertains to online banking attacks. Data was collected from primary and secondary sources ranging from interviewing relevant stakeholders that use internet banking to consultations of related journals articles and technical reports. Design and modeling tools such as UML usecases, Entity relationship (E-R) diagrams, process flow modeling and MySQL for a robust database design were used to capture basic system functionalities and artifacts required. The entire design was implemented on Visual studio platform. Upon running and testing on a XAMPP server, the system was found to meet all design objectives and operationally effective.