Process modelling - What really matters

Abstract

Process modelling has become one of the most popular forms of conceptual modelling. However, there is an increasing body of evidence suggesting that the requirements of organisations and the focus of related academic research do not sufficiently overlap. This keynote presentation will start with the results of a comparative study on the benefits, issues and challenges as they are perceived by academics, IT vendors and end users. It will become obvious that there is a substantial gap between the priorities of these communities. Recommendations and specific examples will be provided for how to close this gap in order to increase the relevance of research on process modelling. This will cover context-aware process modelling, collaborative process modelling, visualisation and the overall success of process modelling. As a consequence, it will be postulated to be more proactive in terms of collaborations between design-oriented and behavioural researchers. © 2009 Springer Berlin Heidelberg.