A framework for optimising inventory level of global critical knowledge to support group decision making

Abstract

Knowledge is the strength of an organisation. However, how much knowledge should be stored in the knowledge-base of a decision support system (DSS) has remained as a key question under investigation. Hence, a Lean-Knowledge Inventory Model (Lean-KIM) will be presented in this paper to optimise organisational knowledge inventory levels and knowledge flow for providing group decision makers with sufficient and high quality knowledge for decision making. This paper presents new contributions by integrating Lean Philosophy with nine knowledge activities to improve the knowledge management performance for group decision-making with respect to knowledge capture, creation, reposition, diffusion and application. © Springer International Publishing Switzerland 2014.