The role of trust in public acceptability of energy projects: Integrity versus competence

Abstract

Public acceptability of energy projects depends on people's trust in agents responsible for those projects. We examined to what extent different dimensions of trust, notably integrity- and competence-based trust, are associated with public acceptability of real ongoing energy projects associated with acute risks and other consequences. A series of questionnaire studies in the Netherlands revealed that both integrity- and competence-based trust were positively associated with public acceptability of natural gas extraction which causes earthquakes in the region. Yet, integrity-based trust was more strongly and consistently associated with public acceptability of the natural gas extraction compared to competence-based trust. The findings were rather consistent across four different measurement phases. We discuss the theoretical and practical implications of our findings.