Sketch technology roadmap by using a novel vision-oriented service innovation approach: Environmental-technology roadmap for designing sustainable city as an example

Abstract

In order to overcome the challenges due to rapid urbanization, forward-thinking governments are attaching great importance to smart living services. Smart living services leveraging ICT-enabled intelligence to improve urban systems are able to not only enhance quality of life for people but also create new opportunities for economic growth. In particular, emerging technologies like greentech are increasingly introduced to arrange smarter living services capable of city sustainability. However, emerging technologies are in essence high-impact and high-uncertain forces of changing the future world, they are matters of course to be concerned carefully when being adopted to design sustainable cities. To solve this problem, we propose a Vision-oriented Service Innovation (VioSIn) approach sufficient to sketch technology roadmap for service innovation. Next, by means of the VioSIn process, we demonstrate an environmental-technology roadmap for designing sustainable city as an exemplary practice. From a practical point of view, the VioSIn provides a systematic method beneficial to blueprint the emerging technologies and services, and further indicate strategic initiatives of promoting those services. © Springer-Verlag Berlin Heidelberg 2011.