The influence of adding vibrations on the impression of messaging on smartphones

Abstract

Over the last few years, the number of devices with touch-panel displays, such as smartphones, has increased. This research focuses on the possibility of adding tactile sensation to messaging on smartphones in order to broaden the communication. Our hypothesis is that operational certainty is insufficient when using touch panels and that tactile feedback would be effective in adding to the communication. Consequently, this study researches the effects of tactile feedback and whether it is possible to measure small nuances. Although impressions differed significantly among young smartphone users compared with senior citizens who had only recently begun to use these devices, the hypothesis was partly proved: adding vibration to messaging does increase the sense of pleasure in the process.