Healthcare costs have increased dramatically and the demand for high-quality care will only grow in our aging society. At the same time, more event data are being collected about care processes. Healthcare Information Systems (HIS) have hundreds of tables with patient-related event data. Therefore, it is quite natural to exploit these data to improve care processes while reducing costs. Data science techniques will play a crucial role in this endeavor. Process mining can be used to improve compliance and performance while reducing costs. The chapter sets the scene for process mining in healthcare, thus serving as an introduction to this SpringerBrief.
CITATION STYLE
Mans, R. S., van der Aalst, W. M. P., & Vanwersch, R. J. B. (2015). Introduction (pp. 1–10). https://doi.org/10.1007/978-3-319-16071-9_1
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