A Survey on Sentiment Classification Methods and Challenges

Abstract

Sentiment classification (SC) is an important natural language processing (NLP) task that aims to determine the sentiment or emotional tone in a given text. With the increasing pervasiveness of internet-based applications and social media, massive amounts of unstructured data are generated daily, elevating the opportunity and challenges associated with automated sentiment extraction for tasks such as customer feedback analysis, social media monitoring, and opinion mining. In this review paper, we provide an update on the state of the art in sentiment analysis, including an overview of and classification methods leveraging machine learning and deep learning methods.