This paper presents the process of design involved in prototyping a Personal Health Record (PHR), a patient-centered information and communication hub. As the PHR has to be used by laypeople, we focused on their health related activities (i.e. information management) carried out in the household using a sociological perspective to elicit the infrastructural requirements of the IT. We identified three distinct document management strategies (zero effort, erratic, networking) and 'translated' them into three design characteristics: flexibility, adaptability and customizability. We argue that the key to such PHR success is its capability to support the existing activities carried out by laypeople in managing their health record. © 2010 Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering.
CITATION STYLE
Piras, E. M., Purin, B., Stenico, M., & Forti, S. (2010). Prototyping a Personal Health Record taking social and usability perspectives into account. In Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering (Vol. 27 LNICST, pp. 35–42). https://doi.org/10.1007/978-3-642-11745-9_7
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