Health education in Brazil: Assessment of the understandability of icons for the e-books store SAITE app

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Abstract

The communication role of computer icons is a relevant aspect in digital interfaces, as they promote efficiency and effectiveness in the interaction between users and computer systems. This paper presents the results of a study on comprehension of computer icons for the SAITE e-Book store app of the Brazilian Health System Open University (UNA-SUS). Nine out of 39 icons designed for SAITE were assessed through online questionnaire by 139 health professionals enrolled in the distance learning courses of UNA-SUS. The results showed that five icons reached high rates of understanding and three reached low rates. It was concluded that icons may succeed in representing abstract general concepts in the health field, and that users’ familiarity with an icon’s graphic representation affects message comprehension.

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de Castro, E. F., da Silva Reis, E. T., de Castro e Lima, C. S., Spinillo, C. G., & de Oliveira, A. E. F. (2016). Health education in Brazil: Assessment of the understandability of icons for the e-books store SAITE app. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 9747, pp. 358–365). Springer Verlag. https://doi.org/10.1007/978-3-319-40355-7_34

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