Higher Educational Institutions’ Digital Transformation and the Roles of Digital Platform Capability and Psychology in Innovation Performance after COVID-19

Abstract

Digital technologies have transformed business models quickly, making sustainable, inventive performance essential for the survival of businesses, particularly in emerging markets. However, a lot of English educational institutions struggle to make use of digital platform capability (DPC) due to a lack of funding, resources, and experience that stifles prospects for advanced innovation. After the COVID-19 pandemic, this study suggests a framework to investigate how English educational institutions might improve their innovation performance using DPC. The study examines the relationship between digital innovation (DI) and innovation performance (IP), as well as the moderating effects of digital technology (DT). This study uses a quantitative methodology and questionnaire survey with 435 respondents from institutions that support DPC. The analysis examines the hypotheses using correlations, regression analyses, and 5000 bootstraps. The results demonstrate a positive relationship between DPC and IP, with DI acting as a mediator. Additionally, the outcomes show that the development of digital technology strengthens the positive influence of DPC on innovation performance. Through filling research gaps, this study adds to the body of knowledge. It also has significant management implications for English educational institutions looking to improve their innovation performance by fostering digital platform ability and digital innovation.