An ISO 9126 Based Quality Model for the e-Learning Systems

Abstract

The emergence of the information and communication technology (ICT) in academia environment has contributed to the development of the e-learning systems. They have received a considerable attention in education and provided significant advantages such as convenience, flexibility and global learning community. While e-learning systems are growing significantly, there is a pressure on educational institutions and organizations to ensure the quality of e-learning systems. ISO 9126 is the most recognized and applied quality standard to specify and evaluate attributes of the software product. In this paper, ISO 9126 is extended with the specific characteristics of the e-learning software product. This extension is done by defining the quality characteristics of the e-learning system and integrating them in the ISO 9126 model. Results of this study will serve as a basis for the evaluation of an existing system.