The Understanding and Use of Reflection in Family Support Social Work

Abstract

Previous research emphasizes the need for reflection in complex, dynamic practices, like social work. However, increased governance of the public sector and welfare state has caused a reform, which in turn has affected the layout and conditions of work. Private sector control ideals and ideas from the auditing system have led to a new focus. It is argued that we should subordinate practice approaches–characterized by reflection, proven experience, and tacit knowledge–to manual-based treatment, evaluations, and assessments. This study aims at understanding the role of reflection in social work by investigating its use and valuation by family support social workers. Opportunities and resources for reflection are another focus. Focus group interviews (n = 40) were used to produce data. The need for reflection to conduct highly qualitative social work became evident. The question is not whether to reflect or not, rather how this best can be done, given current time constraints. Reflection was considered a coping mechanism, offering a sense of professional legitimacy. Organizational changes seem to impact on time for reflection. However, when enabling process, learning, and development, it can be argued that reflection is beneficial for several parties. Therefore, reflection requires continued emphasis, highlighting its potential benefits.