Patients’ expectations of cancer treatment and their perceived link to subsequent experiences: A qualitative study

Abstract

Objective: Whilst much research has addressed patients’ expectations and experiences of cancer treatment, little research has explored the association between these factors. The current qualitative study aimed to explore patients’ beliefs about the relationship between their expectations of cancer treatment and their subsequent experiences. Design: Qualitative semi-structured interviews were conducted with sixteen individuals who had received cancer treatment. Results: Data were analysed using thematic analysis and illustrated that cancer treatment was experienced as a challenge that could be understood in terms of two themes: ‘investing in treatment’ reflecting trust in treatment and health care professionals and a sense that treatment was a necessary evil and ‘encountering tensions or disconnects’ illustrating the mismatch between expectations and experiences with patient reporting feeling unprepared, pleasantly surprised or shock. Transcending these themes was the notion of ‘searching for stability and certainty’ in terms of a desire for normality and a shift in focus between treatment process and outcome. Overall, disconnects were apparent between participants’ expectations and experiences. However, due to their trust in treatment, participants were able to shift their focus between the treatment itself and future outcomes, to regain a sense of certainty. Conclusion: Patients describe a complex relationship between expectations and experiences and are able to shift their focus between process and outcome to cope with the challenges they face.