The map and the territory: A practitioner perspective on knowledge cartography

Abstract

This chapter provides a practical perspective of knowledge cartography by drawing on an approach that has been developed and refined through the lead author’s experiences in facilitating workshops in diverse professional domains. The discussion focuses on the importance of developing a feel for conversational patterns and for understanding the kinds of questions that enable insights to emerge from dialogue, leading to an emergent design approach that combines the methods of knowledge cartography with other facilitation and problem solving techniques in a “fit-for-situation” manner.