Assessment of Mothers Level of Satisfaction with Antenatal Care Services Provided at Alganesh Health Center Shire, North West Tigray, Ethiopia

Abstract

Objective: Antenatal care is the care a pregnant woman receives during her pregnancy through a series of consultations with trained health professionals. Countries with low antenatal care coverage are the countries with very high maternal mortality ratio. One of the important problems which are continuously faced these days is the lack of good quality antenatal care and availing mother's satisfaction. The aim of this study is to assess mother's level of satisfaction with the antenatal care services provided by alganesh health center, north west Tigray, Ethioipia. Across-sectional study was conducted from April-May 2017 at Alganesh health center. Systematic random sampling method was conduct in the study. The collected data were cleaned analysed using SPSS version 20 and presented in tables and figures. Result: The overall satisfaction was 83.9% with different satisfaction level of the variables. Majority (90.8%) of them were satisfied by Examination area cleanliness and 89% were satisfied by Waiting time to see health worker but the pregnant mothers were not satisfied by Waiting area cleanliness and comfort.