Managing a patient flow improvement project

Abstract

There are many opportunities for improvements in patient flow but a successful project to do so requires proper organization and execution. The professional project management tools used in many industries are relevant but the hospital environment places special demands that affect chances for success. A patient flow improvement project must have a well-understood scope and objective with measurable results. The project team must be multidisciplinary and ideas from staff members encouraged. Examples and specific relevant project management methods are discussed.