Abstract
The recent surge in the interest of services has brought a plethora of applications of the service concept. There are business services and software services, software-as-a-service, platform-as-a-service, and infrastructure-as-a- service. There is also a multitude of definitions of the service concept. In this paper, we propose not a new definition of service but a conceptual model of the service concept that views services as perspectives on the use and offering of resources. The perspectives addressed by the model are: service as a means for abstraction; service as means for providing restricted access to resources; and service as a means for co-creation of value. © 2010 Springer-Verlag.
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CITATION STYLE
Bergholtz, M., Andersson, B., & Johannesson, P. (2010). Abstraction, restriction, and co-creation: Three perspectives on services. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 6413 LNCS, pp. 107–116). https://doi.org/10.1007/978-3-642-16385-2_14
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