Multi-agent approach for ubiquitous group decision support involving emotions

Abstract

The present business environment is characterized by the use of groups, which work in distributed environments and have to deal with uncertainty and rapidly changing information. In this work we propose an architecture for a ubiquitous group decision support system able to support persons in group decision processes. The system considers the emotional factors of the intervenient participants, as well as the argumentation between them. Particular attention will be taken to one of components of this system: the multi-agent simulator, modelling the human participants, considering emotional characteristics, and that allowing the exchanges of hypothetic arguments among the participants. © Springer-Verlag Berlin Heidelberg 2006.