Why we need to re-think current BPM research issues

Abstract

In this paper we argue that BPM research is lacking in making meaningful contributions to the development and application of organizational and technical aspects of BPM to businesses. In this respect, the academic community is as much to blame for the failure of BPM - measured against its potential - as the vendor of BPM systems, who continue to reduce the task of managing business processes to a purely technological and automation-oriented level. © 2011 Springer-Verlag.