Introduction of Software Product Management at Wincor Nixdorf: Challenges and Lessons Learned

Abstract

The importance of product management in the software industry is widely recognized and empirically validated. Despite its importance, the maturity level of software product management in companies is low, many companies struggle with the challenge of introducing product management. This paper describes a real-world industry experience report of a product management introduction project in a banking and retail IT Solutions Company. We illustrate the initial situation before the product management introduction project, the approach that has been pursued within the project, the challenges of the first year and the experiences that have been made.