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Challenges in new service development and value creation through service

Advances in Information Systems Development: Bridging the Gap Between Academia and Industry (2006) 1 23-34
DOI: 10.1007/978-0-387-36402-5_3
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Edvardsson, B., Gustafsson, A., & Enquist, B. (2006). Challenges in new service development and value creation through service. In Advances in Information Systems Development: Bridging the Gap Between Academia and Industry (Vol. 1, pp. 23–34). https://doi.org/10.1007/978-0-387-36402-5_3

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