Network Interaction as a Factor of Professional Qualities’ Development of Service Workers

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Abstract

This article reveals the importance of organization of network interaction between an educational institution and organization of the service sector. We describe the introduction of information technologies in the practice of service enterprise and it also creates opportunities for internal training of employees. Object of study: Service of an organization. Subject of research: Integration of information technologies into the activities of a service enterprise. The purpose of the study is to integrate information technology in the process of functioning of a service organization. Main hypothesis of the study - information technologies will ensure the optimization of the organization’s activities, if: ensure the integration of information technology into organization activities, expand the use of technology in various areas, skills of service providers on the basis of integration of information technologies.

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Smirnova, Z. V., Mukhina, M. V., Katkova, O. V., Gruzdeva, M. L., & Chernei, O. T. (2020). Network Interaction as a Factor of Professional Qualities’ Development of Service Workers. In Lecture Notes in Networks and Systems (Vol. 87, pp. 698–704). Springer. https://doi.org/10.1007/978-3-030-29586-8_81

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