Ontology for the selection of e-Processes

Abstract

Creating an e-Commerce Information System (eCIS) also creates its quality. The development process used to develop an eCIS thus impacts on the quality of the resulting systems. Developers need to select a development process to be followed from a number of available processes. Their choice might be flawed as a result of insufficient knowledge regarding development processes, the quality characteristics of the processes, or a selection methodology. This paper defines an ontology for development processes of eCIS (e-Processes). It provides characteristics and for each a scale and thus a conceptual framework for quantitatively assessing e-Processes. Furthermore a selection methodology and the architecture of a prototype e-Process selection tool are discussed. © Springer-Verlag Berlin Heidelberg 2005.