The Networked Newsroom: Navigating New Boundaries of Work

Abstract

As newsrooms build new audiences and revenue streams, there are considerations around the impact of digitalization on journalistic labour. This paper explores journalists’ perceptions of how digital technologies influence their work, and the role of technology in furthering managerial control and extracting labour power. Building on an earlier study of freelance workers in the Republic of Ireland this exploratory paper examines if the concept of digital labour, can be expanded to include the work of salaried journalists. Specifically, the article considers how digital technologies are shifting the boundaries and the nature of work in journalism. The research is informed by a theoretical framework, drawn from labour process theory. Using this theory, the linkages between digital labour and work processes are considered to explore the perceived effects of digitalization on how journalists work. The main findings suggest organizations are increasingly extracting more labour power, requiring journalists to produce more over longer hours. Salaried journalists also report an implicit rather than a contractual obligation to participate in additional and unpaid digital labour to meet employer expectations. These developments, it is argued, have not only shifted the boundaries of news work but also further tilted the balance of power in favour of news organizations.