New moodle blocks for knowledge management

Abstract

The paper shows the development of a module for Moodle, used to manage the knowledge involved in the process of teaching and learning, that includes Lessons Learned, Yellow Pages and FAQs, in addition to that we developed a Knowledge-Based Monitor which performs management of the students’ activities. To evaluate the module developed, we used three validations, a usability test based on Nielsen’s protocol for heuristic evaluation, the functionality test where 6 users completed 41 test cases, with satisfactory results, and finally the satisfaction survey, applied to 450 Moodle users.