Multi-agent solution for business processes management of 5PL transportation provider

Abstract

This paper describes a model and technology for business processes management of Fifth Party Logistics (5PL) provider in transportation industry. The proposed model provides formalization of transportation orders' assignment in the form of events able to consider the flexibility of actors' interaction. The solution is based on implementation of overlay networks for actors generated analyzing the variability of orders assignment. The results are illustrated by the description of multi-agent software-as-a-service solution implementing the proposed approach. © Springer International Publishing Switzerland 2014.