An integrative model of emotional intelligence development of the Chinese secondary language personality in the context of modern management

Abstract

The formation of skill of understanding the interlocutor's emotions and correcting one's own emotions with regard to a specific communication situation, the development of adaptive abilities of the individual through emotional interaction with others, as well as the ability to predict the resulting failures in various types of social activity, should be considered as mandatory conditions for ensuring the success of communication. To study a peculiar aspect of emotional intelligence formation, a research task was set: Taking into account the ethno-psychological and cultural characteristics of the Chinese audience, to use the phenomenon of «double alienation» in order to create a role-playing situation that allows one to communicate from another person, removing the protective psycho-emotional mechanisms of the Chinese language personality; in other words, realizing a «compulsion to double alienation». An important place here is also given to a multi-level emotional and communicative reflection, directed both externally and internally. The hypothesis of the study is to investigate the possibility of using emotional intelligence by native Chinese speakers. At the centre of our task was the choice of certain forms of work and the construction of the educational process in a way that would contribute to the development of emotional intelligence of the secondary language personality of Chinese students. In order to prove or refute the research hypothesis put forward by us, we conducted a formative experiment that allowed us to test the methodological innovation and evaluate its impact on the parameter under study. The following interactive methods for developing emotional intelligence were chosen for the experiment: Psychological role-playing game-discussion using the «Six Thinking Hats» technique developed by the famous British researcher Edward de Bono as a system for organizing thinking and describing tools for structuring group discussion. The technique helps to develop the emotional intelligence of a manager of a modern company with international activities and improve interaction in multinational project teams. Our experiment showed a non-random connection between the inclusion of a new method of «forcing to double alienation», which takes into account the ethno-psychological characteristics of participants, and the resulting effectiveness, which allowed us to choose it as the optimal one for the effective forming of the emotional intelligence of a secondary Chinese language personality.