A Framework for Evaluating Cloud Enterprise Resource Planning (ERP) Systems

Abstract

Abstract Cloud computing is a new paradigm, transforming the information tech- nology (IT) industry, and the commercial sector, that is involved in reshaping the way enterprise services are designed, implemented, and deployed. Rather than using complex software systems, customers are beginning to spotlight on their core busi- ness processes while obtaining all required IT functions as cloud services. Enterprise resource planning (ERP) systems attempt to integrate data and processes in organi- zations. These systems are among the most adopted IT solutions in organizations. This chapter explores the literature available on cloud ERP systems, suggests the factors accounting for cloud ERP, and proposes a framework for evaluating cloud ERP systems. This framework is grounded on software engineering parameters in- volved in the development of cloud ERP. The validity of the framework is illustrated with the help of a case study.