Investigating the underlining factors of critical project success criteria for public housing delivery in Ghana

Abstract

Public housing supply remains one of the least given attention in Ghana over the past three decades. Successive Public Housing Building Projects (PHBPs) attempts have been unsuccessful due to a number of reasons. Among these is the lack of clearly defined success criteria which guides and measures PHBP success. The adoption and application of critical success criteria (CSC) is to deliver project successfully, attain enhanced output, develop framework to help track key project results and to enable the appropriate allocation of resources. This research seeks to establish what constitute critical success criteria for PHBPs in Ghana and investigate and reveal the unique underlining factors among them through a questionnaire survey. Factor analysis was conducted on the responses on 13-identified criteria to reveal and discuss their underlining characteristics. The result revealed four components in order of significance as 'Time, Cost and Quality Management',' Satisfaction, Health and Environmental Safety', 'User Affordability and Design Consideration' and 'Cost of Individual Units and Technology'. This outcome will enable Project Managers (PM) and stakeholders involved in PHBPs to channel appropriate efforts and behaviours towards ensuring the attainment of success and also help in formulating policies and developing frameworks towards successful PHBPs delivery. © 2014 Springer-Verlag Berlin Heidelberg.