DEVELOPMENT OF INCLUSIVE TOURISM AS A MEANS OF ACHIEVING SUSTAINABLE DEVELOPMENT

Abstract

Objective: Attention to the problems and interests of people with disabilities has become an important part of the social and economic policies of various states in the modern world. The purpose of this research is to study the concept of inclusive tourism and its potential benefits for people with disabilities who face numerous barriers related to access to infrastructure, services, and products. Methods: The concept of inclusive tourism is not unambiguous and is a debatable issue, which is proved by the literature review. The authors sought to identify models of inclusive tourism development by analyzing publications, state tourism development strategies, and approaches to understanding disability. The authors conducted an online survey to collect data on the special needs of tourists with disabilities and people with disabilities with different nosologies. The data were analyzed to identify the features of the creation and implementation of an inclusive tourism product. Results: The survey data allow coming to important conclusions about the need to organize social rehabilitation of people with disabilities through inclusive tourism. The authors presented a two-factor model of inclusive tourism development, considering the special needs of tourists with disabilities. Conclusion: Inclusive tourism helps to improve the quality of life, socio-psychological adaptation, and rehabilitation of people with disabilities. The two-factor model proposed by the authors can serve as a guideline for the creation and implementation of an inclusive tourism product that meets the special needs of tourists with disabilities and people with disabilities with various nosologies.