Toward a Holistic Public Procurement 4.0. Case Study: Moroccan Public Procurement

Abstract

Public procurement is of tremendous significance in the global economy due to the huge volume of investments and expenditure involved. In Morocco, it accounts for about 17% of Gross Domestic Product (GDP). It is a strategic governance tool for governments to promote economic growth and provide sustainable social development, if conducted efficiently and transparently. However, many studies report that public procurement is one of the government fields that is highly vulnerable to corruption, fraud, mismanagement and lack of performance. To address these issues and other challenges, innovative digital tools have proven their significance efficiency in delivering a citizen-centric public procurement. The main objective of our paper is to review the cutting-edge technologies that can enhance the procurement process so as to present an integrated frame- work for public procurement 4.0 based on a holistic approach that aims to satisfy all stakeholders and leverage Morocco to become a digital African hub.