Abstract
Web-based e-service user adoption and continuance requires an understanding of consumer contextual factors. In this context, e-service is referred to (interactive) service being provided on the website. This paper examines specific factors such as user experience and perception, motivation, support, control, and usage frequency in the online/offline user task environment and its affect on web-based e-service adoption and continuance. © Springer Science+Business Media B.V. 2008.
Cite
CITATION STYLE
Sandhu, K. (2008). Theoretical perspectives for e-services acceptance model. In Advances in Computer and Information Sciences and Engineering (pp. 218–223). https://doi.org/10.1007/978-1-4020-8741-7_39
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